Privacy Policy

The International Stress Management Institute (ISMI) values the trust our customers place on us. This privacy statement is intended to explain what ISMI does with your information, and what you can expect from us. If you have additional questions or would like further information on this topic, please contact us. ISMI may update this policy from time to time. Please check the policy periodically for changes. Note: ISMI also does business as "AffirmWare" (

What type of information does ISMI collect and how is it used?

ISMI gathers only the customer information that we need to administer our business, our security, the security of our customers and members to provide superior products and service.

There are two categories of information we collect about you when you visit our site. The first type of information we may collect about you is personally identifiable information, such as, your name, address, telephone number, e-mail address, and credit card number. This type of information may be provided as part of a purchase process and allows us to process and fulfill your order and notify you of order status. Other examples of when we collect personally identifiable information are if you subscribe to our newsletter(s).

The second category is non-personally identifiable information. Data such as your IP address, browser type, domain name, specific web pages through which you click, and files you download are gathered in order to gain a better understanding of product, service and site development needs and provide an effective means of security for our website, our customers and members. This data is collected automatically and utilized in aggregate to help us look for trends so that we can improve our website and your user experience.

What information do we share and with whom?

ISMI does not rent, lease, redistribute or sell customer information to any marketer. In certain circumstances, it may be necessary for ISMI's customer information be accessed by third party services to provide operational or other support services for our website. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in compliance with our policy. In cases of fraud or other types of abuse, we also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it.

How does ISMI ensure that your information is secure?

ISMI will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer's credit card numbers. We restrict and limit access to customer information only to those employees who need it to carry out their business functions. When credit card information is transmitted online, ISMI uses industry standard security measures called SSL (secure socket layer encryption).

Does ISMI use cookies?

ISMI uses cookies for the convenience of its customers to access their shopping cart or test data saved from a previous session and enable the functionality of our affiliate program.

Can I disable these cookies?

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you disable cookies on your own browser, you will still be able to browse our site, but you will not be able to use our shopping cart feature or give monetary credit to any of our affiliates for a sales lead you may have found from their website.

Can I "opt out" of receiving promotional e-mails from ISMI?

ISMI may send you e-mails with news, promotional offers and announcements only if you opt-in to any of our newsletter(s) which requires the verification of your email address to receiving such e-mails. If you would no longer wish to receive e-mailed special events information, sales notifications or other messages from ISMI, you may "unsubscribe" at any time. Your e-mail address will be immediately and automatically removed from our newsletter mailing list(s).

Whom do I contact if I have additional questions or concerns about this policy?

If you have any questions you can contact us by creating a ticket at our support site at:

Phone number: 612 9460-8098

Note: This policy may be modified from time to time. You are encouraged to review this policy each time you visit this site.


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